Side Step privacy policy
Effective date: October 17, 2026
Side Step is provided by Zach Rinard under the ZSR Ventures brand. This policy covers Side Step 2.8.0 for iPhone and iPad, its pages on this website, and information you share when you contact us. Questions or privacy requests: support@zsrventures.com.
Your progress stays on your device
Side Step stores your coins, footwear, stars, completed levels, boss victories and unlocked abilities locally on your device. Audio preferences and tutorial state are also stored locally. The game does not require an account, and we do not operate a cloud save service or receive your progress through a game server.
The game records local session events and diagnostic information, such as levels played, coins collected and errors, to help investigate problems. Side Step 2.8.0 does not automatically send these local records or your game progress to us. It does not use third-party advertising or analytics services, and we do not use the game to track you across other apps or websites.
Apple device backups may include local app data, depending on your settings. Those backups are managed through Apple and your device, not through a Side Step account.
When you contact support
If you email support, we receive your email address, any name included in your message, and the information you choose to send, such as your message, device details, screenshots or diagnostic files. We use this information to respond and investigate the problem you report. Our email service provider processes messages to deliver and store them. Please avoid sending passwords, payment details or information unrelated to your request.
Apple and TestFlight
Apple may process App Store and device diagnostic information under its own settings and policies. If you test through TestFlight, Apple collects beta installation and usage information, crash logs and feedback and shares information with us as described in Apple's TestFlight privacy notice. This can include your name and email address depending on how you were invited. We use beta information to diagnose issues and improve Side Step. Apple's collection is separate from the local game records described above.
This website
Our hosting provider, Microsoft Azure, processes ordinary request information, such as IP addresses, requested pages, browser details and timestamps, to deliver and secure this website. These Side Step pages do not add advertising, analytics trackers or embedded third-party media. Following an external link takes you to a service with its own privacy practices. See Microsoft's privacy statement and Apple's privacy policy.
Retention, deletion and security
Local game data remains on your device until you reset it or remove the app's stored data. Reset game progress in Settings clears coins, footwear, stars, completed levels, boss victories and unlocked abilities, and resets the tutorial. Audio preferences and local diagnostic records are separate. Removing the app and its stored data removes its local files; device backups may remain and must be managed separately. Resetting the game does not erase support messages or information already processed by Apple or Microsoft.
We retain support messages and beta information only as long as needed to resolve requests, investigate issues or meet legal obligations. You can ask us to delete information we hold by contacting support. Apple and Microsoft manage information they process under their own retention policies. We use reasonable safeguards for information we handle, but no system can guarantee absolute security.
Your privacy rights
Depending on where you live, you may have rights to access, correct, delete or obtain a copy of personal information, restrict or object to processing, or complain to your local data protection authority. Contact support to exercise rights concerning information we hold. We may request enough information to verify your request and will respond within applicable legal time limits. For information held by Apple or Microsoft, their privacy policies describe additional controls and contact methods.
Where data protection law requires a legal basis, support, beta diagnostics and website security are processed to provide the requested service or for our legitimate interests in maintaining it, subject to your rights. We may also process information to comply with legal obligations. We do not sell personal information or use support messages or local game saves for targeted advertising.
Children
Side Step is a family-friendly game. It does not ask players, including children, to create an account or provide personal information to play. A parent or guardian can contact support with privacy concerns. If you believe a child has sent personal information to us, please contact support so we can investigate and remove it where appropriate.
Changes and contact
We will update this page when the game's data practices change and revise the effective date. Where required, we will provide additional notice or seek consent for a material change. Contact support@zsrventures.com with questions about this policy.